Portsmouth Language College

Use of Cookies

Cookies are small files which many web sites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable web sites to provide you with a more personalized service. You can set your browser to refuse cookies, or to warn you before accepting them.

We use cookies, but most parts of our site can be accessed even if your cookies are turned off. But you may find there are parts of the site which you cannot access if your cookies are turned off.

Refund & Cancellation Policy

Refunds will only be issued in the following situations:

(a) Visa refusal

On production of the original visa refusal letter, Portsmouth Language College will fully refund the tuition fees, minus the £50 enrolment fee and any bank charges incurred in transferring the money back to the source bank account.

(b) Self-cancellation prior to course start

If a non-visa student cancels more than one week before their course begins, Portsmouth Language College will refund their course fee minus the £50 enrolment fee and any bank charges we incur.

If a student who has been issued with an enrolment letter in order to obtain a student visa cancels their course within one month of the course start date (for any reason other than visa refusal), no refund will be given.

(c) One-to-One tuition

In the case of one-to-one tuition, a lesson can only be postponed or cancelled if the College is advised two working days in advance. If a student arrives late for a lesson, the missing minutes from your class will not be credited.

(d) Transfer of fees

Tuition fees and deposits are not returnable or transferable, either in full or in part. They are only valid for the person specified.

No refund will be given in the event of:

Portsmouth Language College reserves the right to cancel or alter the time of a course where there are circumstances beyond the College's control, or where the course itself is undersubscribed. The College will offer alternative provision or a refund, as it deems appropriate. The College also reserves the right to change the location of a course within the Portsmouth area.

Privacy Policy & Legal Statement

Portsmouth Language College (PLC) is committed to protecting your privacy online. Our policy explains how we will do this.
What information do we collect?

  • We collect email addresses.

  • Registration: on some parts of the site we ask you to register, and if you do we ask for your name, email address, geographical address and other personal information.

  • From time to time we will ask you for further information, for example if you make a purchase or enter a competition.

  • We may also use cookies. For an explanation, see the section on cookies below.

How do we use your information?
We use the information to help us understand more about how our web site is used, to improve our site, and to send you information about us and our products which we think may be of interest to you, both electronically or otherwise.
Unless you have informed us that you do not wish to receive further information about our products and those of our affiliates and partners, we and they may send you direct mail.

When do we share information?
We do not sell your personal information to others.
A number of other people's web sites have links on our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement.
If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

Security
All personal and credit card information is encoded using PayPal’s encryption technology before being sent over the Internet. To protect your data further, your credit card information is always stored in encrypted form in a database that is away from our Web site database, so it isn't connected to the Internet. To make the most of the security on our site, we recommend using either Netscape Navigator® or Microsoft® Internet Explorer™ version 4.0 or higher. We also recommend setting your browser's preferences to accept cookies and enable JavaScript™.

Legal Notice
Your use of this website is subject to the following terms and conditions:

Copyright and Trade Marks
All materials on this web site are the copyright of Portsmouth Language College or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Portsmouth Language College.


Disclaimer
Portsmouth Language College makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted , error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Oxford, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Portsmouth Language College in respect of the use of any online service provided via this web site.


Links
Links to other web sites are provided by Portsmouth Language College in good faith and for information only.  Portsmouth Language College disclaims any responsibility for the materials contained in any web site linked to this site.


Interactive material

We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy, please contact us